COVID-19 2021 MEASURES

We guarantee a full refund of your stay in the following cases caused by Covid-19 :

  • The campsite is closed for reasons related to the Covid-19.
  • The customer cannot travel for issues of containment, border closures and / or mileage limit related to Covid-19.

COVID-19 2021 CUSTOMER COMMITMENTS :

As part of the charter, the campsite will respect the following protocol:


The entire establishment


I. Strict application of government guidelines and the health protocol for Covid-19, proposed by the FNHPA.

II. Provision of disinfectant products in common or leisure areas at child's height.

III. Putting in place floor markings to maintain the recommended safety distances between clients in waiting areas.

IV. Didactic displays on hygiene rules and barrier gestures in all areas.

V. Adaptation of the entertainment programme. Opening of services and facilities to health requirements and government decisions.

VI. Facilitated contactless payment. Systematic disinfection of payment terminals.

VII. Reorganization of living areas to allow for strict social distancing.

VIII. Setting up and checking the gauges of each enclosed space.

IX. Setting up a quarantine procedure for any client / employee / collaborator with fever and/or other symptoms of Covid-19.

X. Training of staff in Covid-19 protocols to ensure safety.


Collective sanitary blocks :


I. Limitation of the use of the sanitary block (only 1 adult per sanitary facility: WC, shower).

II. Reinforcement of cleaning frequency and procedure, disinfection of contact surfaces.

III. Provision of disinfectant sprays in the different parts.

IV. Closure of equipment that does not allow safety distances to be maintained.

Reception / Reception desk :

I. Installation of separating windows between the client and the employee.

II. Reinforced cleaning protocol including systematic and regular disinfection of all contact surfaces (TPE, handles, counter…).

III. Frequent ventilation of the premises.

IV. Optimisation of non-contact solution, including customer information and limitation of paper supports.

V. Upon arrival of customers, signing of a sworn declaration of absence of symptoms.



Rental Accommodation :


I. Reinforced cleaning protocol including systematic disinfection of all contact surfaces.

II. Optimisation of the rotation of accommodation between clients to maximise the time between two consecutive stays.

III. Reinforced ventilation between stays.

IV. Washing at least 30 minutes at 60 degrees of temperature of the fabrics in contact with the skin during sleep (sheets, pillowcase, duvet covers) and, if necessary, tablecloths, towels and tea towels.


Aquatic Area :


I. Reinforcement of the internal rules of the swimming pool with the integration of barrier gestures and didactic displays on this aspect.

II. Increasing the frequency of cleaning and disinfection of surfaces and equipment in the aquatic area.


Animations


I. Animation programme adapted to respect barrier gestures and physical distancing.

II. Opening of play structures, services and facilities in compliance with government health regulations.

III. Reinforcement of the frequency of cleaning of children's clubs and play structures.

SERVICE OPENINGS

Being in low season, not all the services of the campsite are necessarily operational :

– Both playgrounds

– Mini-farm

– Strolling along the Garonne River

– Tennis court

– Trampoline

– Petanque

– Table-tennis

– Football

– Volleyball

– Basketball

From April 1st to October 8th, all the following services are open in accordance with health protocols :

– The sanitary facilities of the campsite

– Evening catering with different food-trucks every evening to take away or to eat in our vast village square**

– The organized entertainment**

– The whole aquatic area: paddling pool, large pool, water slide and Zen zone (spa and bubble bath)*

– Both playgrounds

– The bar*

– The last help convenience store*

– Mini-farm

– Strolling along the Garonne River

– Tennis

– Trampoline

– Pétanque

– Table-tennis

– Football- Volleyball

– Basketball

The home-ball game

– Bicycles and pedal go-karts for hire on reservation

Pending clear health protocols, the following services are uncertain at this time :

– The inflatable structure

– The toy library with toys in free access

– The giant chess game

– The biblivane

* Service open from May 12th to September 19th 2021.

** Service open from July 4th to August 27th 2021.

Year-round, on holiday or on weekend, you can experience an accommodation or a pitch in a high quality 4 stars campsite near to Toulouse. Within a green setting, make the most of the nature while enjoying the location, close to Toulouse and all of its culture, artistic and tourist attractions.


Camping Toulouse Le Moulin Sites et Paysages – 31220 Martres-Tolosane (France – Occitanie – Haute Garonne ) – 05.61.98.86.40

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